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Terms & Conditions

Please read these conditions carefully before using the SportsHive website. By using the SportsHive website, you signify your agreement to be bound by these conditions regardless of not of whether you choose to register with us. You might also like to print a copy so that you can remind yourself of these terms.



1. INFORMATION ABOUT US

www.sportshive.pk (“Website”) is a site operated by SportsHive (“We”). Our email address is info@sportshive.pk Our contact number is +92 336 4784993.



2. YOUR ACCOUNT

2.1 When you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should tell us immediately if you have any reason to believe that your password could have become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.



2.2. Please ensure that the details you provide us with are correct and complete and let us know immediately of any changes to the information that you provided when registering.



2.3. We reserve the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.



3. HOW THE CONTRACT IS FORMED BETWEEN YOU AND SPORTSHIVE.PK

3.1. After placing an order, you will receive an e-mail from us acknowledging that We have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy a product. All orders are subject to availability and acceptance by us and We will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the "Dispatch Confirmation"). That email will also confirm the cost of delivery (if applicable). The contract between us ("Contract") will only be formed when We send you the Dispatch Confirmation.



3.2. We will not process your order until payment has been received in full.



3.3. If you make a mistake with your order, you may be able to correct any mistakes made by telephone prior to your order being processed. If your order has already been processed you will be unable to amend your order. If your order has already been dispatched, please return the products to us in accordance with our Returns Policy.



3.4. The Contract will relate only to those products whose dispatch We have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other products which may have been part of your order until the dispatch of such products has been confirmed in a separate Dispatch Confirmation.



3.5. We are entitled to refuse any order made by you for any reason.



3.6. When you make a request you undertake that all details you provide to us requesting goods are true and accurate, that you are an authorised user of the credit or debit card used to make your request and that there are sufficient funds to cover the cost of the goods and services. It is your responsibility to inform us of any changes to these details as soon as possible.



4. PRODUCTS

4.1. We have taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:



4.1.1. orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website;



4.1.2. all prices are displayed in four currencies 



4.1.3. packaging may vary from that shown on the Website;



4.1.4. the weights, dimensions and capacities shown on the Website are approximate only;



4.1.5. whilst We try to display the colours of our products accurately on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.



4.1.6. all items are subject to availability. We will inform you as soon as possible if the product(s) you have ordered are not available and we may offer alternative product(s) of equal or higher quality and value.



5. PRICE AND PAYMENT

5.1. The price payable for the products shall be as shown on the Website. Prices advertised on the Website include UK VAT but exclude delivery charges. Delivery options are shown when ordering and the delivery charge (if applicable) will be added at the checkout.



5.2. Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.



5.3. Prices are subject to change without notice but changes will not affect orders which We have already accepted.



5.4. Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, We will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on the Website, We will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.



5.5. We are under no obligation to provide the product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.



5.6. Payment for all products must be by credit or debit card. We accept payment with VISA, VISA DEBIT, MASTERCARD, SOLO, MAESTRO and ELECTRON. We also accept payments via PAYPAL.



5.7. Only one promotion code can be used per order.



6. CANCELLING THE CONTRACT

6.1. If you want to cancel the order and the products that are not damaged or incorrectly supplied, then you must inform us of this within seven working days following the date of receipt of the goods. You must take reasonable care of the products that you wish to cancel and not use them. Products should be returned in their original packaging promptly at your expense.



6.2. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within a reasonable period of time. You must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied. If the product has been sent incorrectly or is damaged We will refund your postage details of which can be found in the Returns Policy.



6.3. If you choose to return any products to us, We will not be responsible for any loss or damage to them in transit and, for this reason, We recommend that you use a recorded delivery service. If returned products are lost or damaged in transit, We reserve the right to charge you (or not to refund any amounts attributable to) such loss or damage.



6.4. If you cancel your order in any of the circumstances set out above We will refund any money paid by you after any products, which have been delivered to you, are returned to us. In the case of damaged or incorrectly supplied goods, we may offer you a replacement product. Any refunds given by us will be made to the debit/credit card account provided when you placed your order and will be subject to our right to withhold amounts for products which are damaged on return Where We deliver products to a third party in accordance with your order, you will only be able to exercise this cancellation right if you can return the goods to us.



7. RETURNS

Please see our Returns Policy.



8. CUSTOMS

When ordering goods from us for delivery overseas the recipient may be subject to import duties and taxes which are levied once the package reaches the specified destination. Any additional charges must be borne by the recipient; We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from us the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.



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